About Us

PandaGuarantee grew out of our experience in student housing, where we watched hundreds of dependable tenants pay rent on time for years.

We could see from our own experiences that those fees didn't accurately reflect their risk, and started PandaGuarantee to offer a fairer, more affordable alternative.

Our Goal

Mediate the relationship between renters and landlords. In the aggregate, renters are reliable and will pay rent on time. In fact, that truth is the numerical foundation of our business. But because even a small number of defaults can be costly, landlords often have to apply conservative screening standards that exclude otherwise qualified applicants. By insuring landlords against tenant default, PandaGuarantee enables landlords to accept edge-case applicants that they would have otherwise turned away.

PandaGuarantee by the Numbers

PandaGuarantee by the
Numbers

28,000+

Units covered nationwide

2 Day

Claims paid—even before move-out

$400+

Average tenant savings per bond

33 States

Licensed and ready to cover

What We Stand For

Built on Three Simple Promises

Built on Three Simple
Promises

Protection Without Excuses

Every policy is backed by a licensed surplus lines carrier. When a claim is valid, it gets paid — no fine-print gymnastics, no chasing.

Speed That Respects You

Vacancies cost money every day. Applications are processed same-day and approved claims are paid within five business days.

A Fairer Look at Renters

Thin credit isn’t bad credit. We look at real income and real behavior, so great tenants stop being turned away for the wrong reasons.

Our Story

From One Bad Rejection to 25,000 Doors

From One Bad Rejection to
25,000 Doors

2023

The rejection that started it all

Our co-founder watched a fully employed, high-income applicant lose an apartment over a thin credit file. We started sketching an insurance product the same week.

2024

First policies in New York

We partnered with a licensed surplus lines carrier and covered our first 1,000 units across Brooklyn and Queens — paying our first claim in 48 hours.

2025

Brokers and managers sign on

Teams at BOND, SERHANT. and Douglas Elliman began recommending PandaGuarantee, growing coverage past 10,000 units in a single year.

2026

25,000 doors and counting

Today PandaGuarantee protects landlords in 33 states — and we’re just getting started on making the guarantor obsolete.

Meet our Team

A small group of insurance, real estate and product people building a fairer way to rent.

Tom DeRose

Co-Founder & CEO

John Rhodes

Co-Founder & President

Ben Jenkins

Chief Technical Officer

Yilun Yang

Head of Operations

Jordan

Head of Sales

Shane Zhang

Go to Market

Aaqib Gondal

Business Development

Kear'no Brown-Jones

Software Engineer

Javier

Operations

Kristal

Graphic Design & Social Media

Andrew

Analytics

Yuri

Customer Support

Saba

Customer Support

Trusted by the Industry’s Best

Fill Vacancies, Risk-Free.

Call or email us 7 days a week, 9 AM - 6 PM EST
(332) 290-1800
support@pandaguarantee.com

Call or email us 7 days a week,
9 AM - 6 PM EST
(332) 290-1800
support@pandaguarantee.com

© 2026 PandaGuarantee. All rights reserved.

© 2026 PandaGuarantee.